Supporting you at every stage of the project and beyond

Once the job of testing and populating your new solution with great content is completed on a test environment, you'll be keen to go live. Our team are very hands on in supporting  through this process and have (of course) helped make numerous solutions live over the years. We know the tasks required to ensure the transition is smooth and we’ll have been planning it on our weekly calls well in advance of the date.

As with testing, you'll remain connected to the team via our support portal, using ‘phone and mail ensuring instant responses if required.

After the excitement of delivering the main project, our customers often then look to Unified for on-going support, whether this be simply a place to turn to when their own resources are stretched or to move onto further phases with us of realising their full digital potential.

We offer a very flexible, open, transparent and easy to manage support arrangement from which customers can draw down any of the range of services that Unified Digital Solutions offer.




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