Unified Solutions appointed to deliver a new website for the Electrotechnical Certification Scheme (ECS)

Posted by Andrew Maisey on 15 December 2016

Having recently launched a new Kentico website for the Electrical Contractors Association (ECA), Unified Solutions Ltd have been appointed to provide a replacement website for partner organisation the Joint Industry Board (JIB) who run the Electrotechnical Certification Scheme (ECS). The ECS is used by over 99,000 electrical professionals to show their hard-earned credentials at work and on site and is supported by both a members area and a dedicated call centre team who process the applications and answer customer support requests.

A key objective of the project is to lighten the load on the call centre by ensuring the users of the ECS are informed about and prepared for, the application or renewal process and can gain all the answers and support they need before they start. There are many possible cards that can be applied for and ensuring that users select the right card for their qualifications will help them from wasting time making inappropriate applications and ease the calls made to the call centre.

Andrew Maisey

Andrew Maisey

Andrew Maisey joined Unified Solutions Ltd as Head of Professional Services in 2009. In his role, Andrew owns the safe delivery of all our projects and the support we offer our clients. Andrew is always happy to hear from our clients and if any of them have heard of Rush so much the better.

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